Real Estate
AI in Real Estate: Benefits, Challenges, and 7 Use Cases
Artificial technology has penetrated every sphere of our lives – from healthcare and finance to education and real estate. With its help, doctors evaluate medical images faster, traders make accurate real-time decisions, and property agents single out potential buyers from onlookers. According to JLL Research, AI is among top-3 technologies to have the biggest influence on real estate. It has multiple advantages for your business and in this guide, we want to cover the following topics:
- challenges that traditional property systems face,
- how artificial intelligence impacts real estate brokerages,
- the benefits of using AI in real estate, and
- 7 artificial intelligence use cases in real estate.
Challenges in traditional real estate systems
Many real estate agents and business owners still rely on buying, managing, and selling properties manually. They put effort and professional qualities first, neglecting the technologies and optimization they can bring. Some of them even believe that artificial intelligence is disrupting real estate but forget about the challenges that traditional property systems are facing. Let’s take a look at 7 examples.
- Property search and valuation take a lot of time. Browsing online listings and visiting properties is not an easy task. Customers and real estate agents have to spend lots of time, energy, and nerves to find suitable properties and evaluate them on-site.
- Lots of manual processes and paperwork. It is difficult to imagine a real estate company without stacks of documents piled all over the office. Realtors and property managers spend their precious time on paper-related administrative tasks like filling out listings, collecting tenant applications, completing contracts, and finding possible errors. Manual processing not only takes lots of time but leads to delays and higher risks of mistakes.
- No personalization. You will probably agree that generic listings make property hunting quite challenging. They lack personalization because visitors need to scan thousands of advertisements manually to find several matching options. Generic listings can’t provide customers with accurate recommendations and properties that match their needs.
- Limited data analysis. The Achilles’ heel of traditional property systems is poor data analysis. Industry experts have to rely on their intuition and experience when collecting and analyzing information on market trends, investments, and price fluctuations. Tied to a particular location, they can’t evaluate broader markets which limits their ability to see the whole picture and make more accurate predictions.
- Ineffective property management. Communicating with tenants, monitoring property listings, collecting rent, checking smart home systems, and coming up with lease agreements take lots of time and energy. It involves different teams, lots of paperwork, and labor, distracting real estate businesses from other important tasks. The traditional approach to property management leads to increased costs and inefficiencies.
As you see, traditional property systems face multiple challenges, but more and more businesses notice that real estate and AI come hand in hand and that this technology can become a real game changer.
Benefits of AI in real estate
More than 80% of businesses have used AI in some way, but there are still skeptics who doubt whether to implement it or not. If you are one of them, let us enumerate some of the key benefits of using AI technology in real estate:
- Elevated customer experience. One of the ways to satisfy users is to offer them personalized solutions on time. With the help of chatbots, real estate companies provide fast replies and offer tailored recommendations significantly increasing customer satisfaction and boosting retention.
- Process automation. AI applications in commercial real estate can automate and simplify multiple repetitive processes. For example, scheduling appointments, entering data, or processing documents. This reduces the number of errors to a minimum and allows real estate experts to focus on more demanding tasks.
- Accurate data analysis. AI algorithms process huge amounts of information supplying businesses with accurate data regarding property prices, user behavior, and upcoming trends. This, in turn, results in better and faster decision-making.
- Smart property recommendations. AI analyzes user preferences and suggests the most suitable properties, so the search process becomes more convenient and efficient.
- Targeting the right audiences. Artificial intelligence is also great for developing personalized marketing campaigns. With their help, real estate agencies can reach the right audience and close deals faster.
How is the real estate industry incorporating artificial intelligence? 7 use cases
Thanks to AI, the property market looks much brighter and is evolving at a breakneck speed. To prove this, let us discuss 7 AI use cases in real estate that are shaping the modern industry:
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Property search and recommendations
Artificial intelligence is irreplaceable when it comes to advanced house searching. Instead of numerous filters like the number of bedrooms or property size, AI algorithms make personalized suggestions narrowing down the list to several suitable options. This saves lots of time, increases visitor loyalty, and allows making accurate recommendations in the future.
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Virtual tours
The times when potential buyers had to drive across the city to see the property have sunk into oblivion. Thanks to artificial intelligence in the real estate industry, they can take 3D tours without leaving their homes. They may zoom in and rotate pieces of furniture, enjoy panoramic views, and even take notes.
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Automated lead generation
Businesses don’t need to collect, sort, and analyze lead information manually. Thanks to artificial intelligence in real estate, the process of attracting customers and fueling their interest becomes much simpler. AI algorithms analyze online behaviors, demographics, personal preferences, and even social media performance to tailor marketing campaigns and reach target audiences more efficiently.
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Automated property valuation
Evaluating property and making accurate price predictions is a difficult task. This process depends on numerous factors and requires processing huge amounts of information. That is when AI real estate solutions come in handy. These models collect and analyze data regarding property features, public transportation, market trends, and security to provide accurate real estate evaluations.
AI-powered property valuation not only saves time but also eliminates subjectivity and prejudgement, and helps sellers determine profitable prices and ensure safety. At the same time, AI solutions can help buyers evaluate whether real estate has an appropriate price.
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Predictive analytics for investment and market analysis
Maximizing ROI is one of the main tasks of property investors. It becomes possible with proper market analysis which involves numerous processes and stages. When using artificial intelligence for real estate, investors and businesses get data from numerous data sources regarding the market situation, asset value, possible risks, upcoming trends, and so on. AI-powered instruments can predict property capitalization, price fluctuations, and other crucial factors that help with making an informed and beneficial decision.
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Property management
Property management involves numerous responsibilities from real estate maintenance and tenant relationships to marketing and legal compliance. Streamlining at least some of these processes may greatly simplify property businesses’ lives. That is why AI for realtors offers so many automated management solutions. Here are some of them:
- real-time monitoring of property listings;
- collecting and screening tenant applications;
- automated rent collection;
- managing smart home systems – lighting, energy consumption, air conditioning, etc.;
- drawing up lease agreements;
- scanning documents for common errors;
- checking seasonal availability, and much more.
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Virtual assistants and chatbots
AI applications in real estate can also be used to streamline interactions between clients and property businesses. Chatbots and virtual assistants powered by AI software provide users with instant replies, saving their time and boosting customer satisfaction. They are available 24/7, helping potential customers get timely and updated information.
With the help of AI-powered chatbots, businesses engage less human resources and reduce costs. While chatbots answer frequently asked questions or schedule viewings, property companies can focus on more demanding tasks.
The right time to implement AI in the real estate industry
The number of companies adopting AI algorithms in the real estate industry is constantly growing. This technology copes with both simple and advanced challenges that traditional real estate systems face daily. It can be used for making smarter and faster decisions, automating repetitive tasks, surpassing competitors, and, as a result, increasing revenues. We hope that after reading this article, you have a better understanding of AI and the way your property business can be elevated with its help.
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